eLearning Programmes through ISTQ - coming soon

These Courses allow succesful learners to acheive credits towards the full award for which they will be required to attend an invigilated exam with ISTQ at our examinations centre in Norwich, Norfolk United Kingdom. If you are not able to attend an examination at our examination centre please DO NOT enrole on these courses as you will be unable to complete the award and will not recieve a full certification or refund

Public confidence in terms of food safety is a major concern for any business in the food sector. With increasing public, media and legislative scrutiny, food businesses need to get it right first time, every time.

Ensure your staff understand their role in maintaining food safety.

The Course 

The Highfield e-learning Food Safety level 2 course is ideal for anyone who works where food is cooked, prepared or handled. Although it does not provide a qualification itself, it does meet all legal requirements and offers full compliance for high-risk food handlers.

And along with its supporting PDF handbook, the e-learning provides all the knowledge and understanding required in order for a learner to go on to achieve any level 2 food safety (RQF) qualification, whether in catering, manufacturing or retail, with ISTQ.

Areas Covered 

  • Introduction to food safety
  • Microbiological hazards
  • Food poisoning and its control
  • Contamination hazards and controls
  • HACCP from delivery to service
  • Personal hygiene
  • Food premises and equipment
  • Food pests and pest control
  • Cleaning and disinfection
  • Food safety enforcement

Who Is It Aimed At? 

Regulations require that anyone involved in food handling must be appropriately trained in food safety. The course is aimed at anyone who works where food is cooked, prepared or handled.

The course can also be used as part of the onprogramme element of the new apprenticeship standards, and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

4 - 5 hours.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

The HSE estimates that workplace injuries cost the UK economy over £15 billion per year. Official figures estimate the cost to business at £3.2 billion with individuals losing approximately £8.6 billion. Effective training can reduce the potential risk of harm occurring in the workplace, and save you money!

The Course 

An ideal introduction to health and safety for anyone working in a low to medium risk environment. Although it does not provide a qualification itself, it does provide the knowledge and understanding required to go on to achieve a level 2 health and safety qualification.

The nine modules of this course covers the key content and knowledge required to go on to achieve a recognised level 2 health and safety qualification. To achieve a regulated qualification the learner must sit an assessment with ISTQ

Areas Covered 

  • Accidents including slips, trips and falls
  • Legal responsibilities
  • Risk assessment
  • Hazardous substances (COSHH)
  • Workplace health, safety and welfare
  • Work equipment
  • Fire
  • First aid
  • Manual handling

Who Is It Aimed At? 

Ideal for employee inductions or for anyone wishing to go on to achieve a level 2 health and safety qualification.

The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

2 - 3 hours.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

 

According to official statistics from the Home Office there are almost 750,000 people in England and Wales who hold a personal licence. If you’re looking to sell or authorise the sale of alcohol by retail on licensed premises you must hold a personal licence.

This e-learning course will cover the knowledge element of the level 2 award for personal licence holders (RQF).  

The course

Highfield’s Level 2 Personal Licence Holder e-learning course is designed for learners looking to go on to achieve the level 2 award for personal licence holders (RQF), which enables them to obtain a personal licence to sell alcohol.   

The course covers the syllabus of the level 2 personal licence holder qualification. Using this e-learning provides the knowledge a learner requires to go on to achieve a recognised qualification through sitting an assessment with ISTQ.

Areas covered

  • Licensing law
  • Personal licences
  • Premises licences
  • The protection of children
  • Powers and enforcement
  • Temporary events
  • Responsible alcohol retailing

Who is it aimed at?

Ideal for anyone who wishes to obtain a personal licence for the sale of alcohol in England or Wales.

Prerequisites

No prior knowledge needed

Typical Duration

4 - 5 hours

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

eLearning Short Courses

Short courses which DO NOT require an examination and allow the successful learner to print off a certificate of completion at the end.

Introduction to the Bribery Act 2010

Bribery is one of the most commonly reported economic crimes in the UK, with nearly one quarter of British businesses having been exposed to it in some form.

It is against the law for companies based in the UK to pay or take bribes to gain business anywhere in the world. It is also a criminal and a corporate offence if a company is found to have failed to prevent bribery. If found guilty, companies can face unlimited fines, while individuals can be handed an unlimited fine and 10 years in prison.

The Bribery Act 2010 is the strongest anti-bribery legislation ever introduced in the UK. It not only defines what is bribery, but places responsibilities on businesses that operate in terms of compliance, awareness and staff training.

Understanding the act – and the consequences of not implementing it fully and properly – is essential to protect you, your business and your employees.

The Course

The Highfield e-learning Introduction to the Bribery Act 2010 Short Course has been designed to help your organisation understand the act, what bribery is, how bribery takes place and what you need to do to remain compliant with the act and reduce risk.

The course forms part of a suite of short e-learning courses that focus on different types of economic crime, and is ideal for employees in busy workplaces who need to understand the Bribery Act 2010.

Areas Covered 

The Highfield e-learning Introduction to the Bribery Act 2010 Short Course covers key areas including:

·       How bribery is defined

·       Forms that bribery can take

·       Indicators that bribery is taking place

·       Consequences of bribery

·       The legal framework, including the Bribery Act 2010

·       What to do if you suspect bribery is taking place

Who Is It Aimed At?

Any employee, manager or director who needs to be aware of the requirements of the act, or who is in a position where bribery could be a risk.

It can also be used as a stand-alone module by anyone interested in finding out more about economic crime and the legislative requirements placed on individuals and businesses to combat it.

Prerequisites

No prior knowledge needed.

Typical Duration

20 to 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

Effective communication in the workplace is integral to a company’s culture and business success. 

Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital.

Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.

The Course 

The Highfield e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication.

Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.

Areas Covered

·      The communication cycle

·      Communication in different contexts

·      Types of communication

·      Barriers to communication

·      Inclusive communication

·      Overcoming barriers to communication

·      Effective communication in the workplace

·      Consequences of ineffective communication

Who Is It Aimed At? 

Highfield e-learning’s Short Course in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees.

The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

20 - 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

 

Conflict in the workplace is destructive and detrimental to all stakeholders. It can leave disengaged employees, unhappy customers and reputational damage.

Unfortunately, from time to time, we all find ourselves in a conflict situation. Knowing how to effectively and confidently diffuse such situations is vital to reduce the risk of threatening or abusive behaviour in the workplace.

Effective conflict management can improve engagement amongst employees, ensure that customer experience is not tarnished, and create better relationships, both internally and with customers, that result in a more talented, productive workforce.

The Course

The Highfield e-learning Short Course in Managing Conflict is designed to equip your organisation with the skills and confidence to effectively handle conflict situations.  

Learners on the course will understand what workplace conflict is, suitable responses to conflict, cultural differences and different ego types. It will equip learner’s with the knowledge around breakdowns in communication, the behavioural cycle and patterns of behaviour. The course also covers the various models and techniques that can be utilised to effectively manage conflict, and provides learners with an awareness of the potential damage conflict can cause.   

Areas Covered

·        What is workplace conflict?

·       Responses to conflict

·       Cultural differences

·       Different ego types

·       Breakdowns in communication

·       The behavioural cycle

·       The PEACE model

·       Conflict with customers

·       The HEAT technique

·       Patterns of behaviour

·       Distance zones

·       Physical conflict warning and danger zones

·       Impact factors

·       The BAP strategy

Who Is It Aimed At? 

Highfield e-learning’s Short Course in Managing Conflict is ideal for all levels of employee within a business and as part of the induction process for new employees.

The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

20 - 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

Are You Sitting Comfortably?

Every day hundreds of thousands of us spend multiple hours using display screen equipment (DSE), a computer at work, a laptop or tablet at home, with little regard for the health problems it may cause us. From postural issues to eye strain, repetitive strain injury to headaches - if you’re using display screen equipment regularly you may suffer from one or more of these conditions. The good news is that there are steps you can take to make working with DSE as comfortable as possible. This course outlines the steps you should take.

The Course

Highfield’s Display Screen Equipment (DSE) Short Course is designed to ensure that users of DSE set up their work stations effectively and ergonomically, avoiding the health risks associated with their use. Learners undertaking this course will learn what DSE is, the health risks associated with its use, how to use DSE appropriately and the importance of correct posture and regular breaks. Finally, the course will outline the kind of support employers should provide for users of DSE at work.

Areas Covered

·       What is DSE?

·       DSE health risks

·       Workstation design

·       Correct working position for DSE

·       Portable equipment

·       Identifying risks and safe working practices

·       Eye tests and eyewear

·       Assessing DSE

Who Is It Aimed At? 

Any employee or manager who works with display screen equipment, such as display screens, laptops, touchscreens and other similar devices. This course can be used as a stand-alone module or included in an induction programme. It may also be useful as part of the on-programme phase of the new apprenticeship standards, helping apprentices integrate into the workforce effectively and efficiently.

Prerequisites

No prior knowledge needed.

Duration

20 to 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

It’s estimated that the cost of fraud to UK businesses could be as high as £190 billion each year, with over 70 per cent of fraud occurring in the private sector and over 20 per cent in the public sector.

An increasing number of companies are experiencing fraud, or finding they need to invest more to prevent it. Ensuring your organisation understands the different types of fraud and how to prevent it is vital, and will help you protect your business and employees from the serious consequences fraud can result in.

The Course

The Highfield e-learning Introduction to Fraud and Fraud Prevention Short Course is designed to help your organisation understand the nature of fraud, how you may be vulnerable and its effects. It will give you the knowledge needed to reduce risk within your organisation and implement anti-fraud policies.

The course forms part of a suite of short e-learning course that focus on different types of economic crime, and is ideal for employees in busy workplaces who need to understand the issues around fraud.

Areas Covered

  • The definition of fraud
  • Different types of fraud
  • Legislation relevant to fraud
  • The consequences of fraud for individuals, businesses and organisations
  • The facts that explain how and why fraud occurs
  • Circumstances that increase the likelihood of fraud occurring
  • Fraud risk management
  • Creating a zero-tolerance culture
  • Anti-fraud policies
  • Preventing and detecting fraud
  • Fraud investigation

Who Is It Aimed At?

Any employee who may be in a position where fraud is a potential risk, as well as their managers. It can also be used as a stand-alone module by anyone interested in finding out more about economic crime and the legislative requirements placed on individuals and businesses to combat it.

Prerequisites

No prior knowledge needed.

Duration

20 to 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

The General Data Protection Regulation (GDPR) came into effect on 25 May 2018. It strengthens existing legislation on how businesses store and process data.

Ensuring that your organisation is up to speed with the GDPR is essential, not only to protect your clients’ data, but also to protect your business from fines, penalties and reputational damage.

The Course

Highfield’s GDPR e-learning Short Course is designed to help your organisation navigate the introduction of the GDPR. It covers all the essential information on how GDPR affects your business.

It is ideal for employees in busy workplaces who need to get up to speed quickly with the requirements of the GDPR.

Areas Covered

What the GDPR is, and how it affects how your     business collects data

The principles behind how you should process client data

The rights of individuals over their data, including subject access requests and the right to be forgotten

The GDPR requirements for your organisation

What data and personal data is

Data breaches and penalties

Who Is It Aimed At? 

Any employee responsible for handling data, as well as their managers. It is particularly useful for employees responsible for managing or accessing databases.

Prerequisites

No prior knowledge needed.

Typical Duration

20 - 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

Intro to money laundering

It’s estimated that the scale of money laundering in the UK exceeds £90 billion per year. Criminal entities profiteer at the expense of their victims. The practice of money laundering attempts to make the proceeds from crime, sometimes exploitative and violent crime, including people trafficking and drug dealing, appear legitimate or ‘clean’.

The Course

Highfield’s Introduction to the Prevention of Money Laundering Short Course is designed to provide learners with the understanding of what money laundering is, and understand the three stages of the money laundering process. It will provide the knowledge and skills required to prevent money laundering occurring in your organisation, and the indicators, or ‘red flags’, of suspicious activity and what to do if concerns are raised.

The course forms part of a suite of short e-learning courses that focus on different types of economic crime, and is ideal for employees in busy workplaces who need to understand the issues around money laundering.

Areas Covered

·       What money laundering is

·       Legislative framework

·       The anti-money laundering policy statement

·       Controls and monitoring

·       Due diligence

·       Training

·       Record-keeping

Who Is It Aimed At?

Any employee who may be in a position where money laundering is a potential risk, as well as their managers, and it is also ideal as part of an induction programme.

It can also be used as a stand-alone module by anyone interested in finding out more about economic crime and the legislative requirements placed on individuals and businesses to combat it.

Prerequisites

No prior knowledge needed.

Typical Duration

20 - 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

This course offers a comprehensive guide to best practice when it comes to fire safety. Ideal for managers, supervisors, team leaders, fire marshals and staff working in any area where there is a potential risk of fire.

The course is also ideal for employee inductions, as refresher training for existing staff or for those looking to go on to achieve a recognised level 2 fire safety qualification.

Areas Covered 

·       Introduction to fire safety

·       The characteristics of fire

·       Fire safety legislation

·       Assessing and managing risk

Who Is It Aimed At? 

This course is particularly useful for managers, supervisors and fire marshals and all staff working in any area of the business where there is the potential risk of fire. It is also ideal for anyone taking a level 2 fire safety qualification.

The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

2 - 3 hours.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

The Highfield e-learning Short Course in Self-Awareness and Personal Development is designed to help individuals understand their emotions, strengths, weaknesses and sense of worth, and create a personal action plan from this new-found awareness.  

Learners on the course will understand what self-awareness and personal development is, and the importance of taking time to reflect and assess their own strengths, weaknesses and aspirations. The course will provide learners with the tools to effectively self-assess and set realistic goals for personal development. Finally learners will understand that through being self-aware, and taking positive steps, they can positively impact on all areas of their life and effectively embrace change.

Areas Covered

·       What is self-awareness and personal development?

·       Reflection

·       The Importance of reflection

·       Strengths, weaknesses, opportunities and threats (SWOT)

·       Confidence

·       Personal development

·       Stages of skill development

·       Aspirations

·       Energy

·       SMART goals

·       Mission and vision statements

·       Attitude

·       Embracing change

Who Is It Aimed At? 

Highfield e-learning’s Short Course in Self-Awareness and Personal Development is ideal for all levels of employee within a business and as part of the induction process for new employees.

The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

20 - 40 minutes

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

Everyone experiences stress from time to time. It can be brought on by any number of factors. It is a natural reaction to many situations in life including work, family, relationships and money.

Some stress can be a positive because short periods of stress are proven to make you more alert and increase your performance levels. However, work-related stress is a significant issue, with millions of working days being lost each year as a result of stress, anxiety and depression.

The Course

Highfield’s Stress Management Short Course is designed to help you understand work-related stress. The course will help you to understand what stress is, the common stressors and causes and the various strategies to manage work-related stress.

The course covers the importance of personal resilience and how this can help you to cope with stress, and finally will help you learn the steps to carry out a risk assessment for work-related stress.

Areas Covered

  • Defining stress
  • The causes of stress at work
  • Effects of stress on job performance
  • Strategies for managing stress
  • Stress reduction
  • Stress and the law
  • Management of Health and Safety at Work Regulations
  • HSE’s management standards
  • Risk assessment for work-related stress

Who Is It For?

This Short Course is ideal for any organisation and can be utilised as part of a workplace’s health and wellbeing programme. Individuals may wish to use this course to understand their stress triggers and how to best deal with them. This course can be used as a stand-alone module or included in an induction programme.

It may also be useful as part of the on-programme phase of the new apprenticeship standards, helping apprentices integrate into the workforce effectively and efficiently.

Prerequisites

No prior knowledge needed.

Typical Duration

20 - 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

 

Working towards a common goal is vital in establishing a positive company culture and ensuring business objectives are met.

Teams in the workplace take many forms and sizes, but should always be bound by common objectives so that they work together to achieve a successful outcome.

Working as part of a team – along with relationship building and effective communication - is therefore integral to a business’s success.

The Course

The Highfield e-learning Short Course in Team Working is designed to help your organisation understand the importance of good communication.

Learners on the course will learn what teamwork is, and the different types of team and group personalities. It will equip learners with the tools to build effective relationships, highlight positive and negative characteristics and what motivates a team. Finally, learners will understand the importance of self-analysis, reflection and the importance of feedback that ultimately leads to effective and efficient teamwork.

Areas Covered

·       What is teamwork?

·       Working effectively with colleagues

·       Establishing good working relationships

·       Group composition and teamwork

·       Group personalities

·       Positive and negative communication characteristics

·       Active listening

·       Motivation

·       Self-analysis

·       Feedback

·       Why it is important to handle criticism positively

Who Is It Aimed At? 

Highfield e-learning’s Short Course in Team Working is ideal for all levels of employee within a business and as part of the induction process for new employees.

The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

20 - 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

For an organisation to thrive, it must strive to create an environment with equality of opportunity for all, and that celebrates the differences that make us unique.  

Equality and diversity concerns avoiding discrimination and ensuring that there is equal opportunity for all stakeholders, which in turn leads to a positive company culture and better staff engagement levels.  

The Course 

The Highfield e-learning Short Course in Equality & Diversity is designed to help your organisation understand the importance of providing equal opportunity for all.

Learners on the course will understand what is meant by the term equality and diversity, and the consequences of inequality. It will equip learners with the tools to promote inclusion and create fairer workplaces. Finally, learners will learn the legal and moral frameworks that govern equality and diversity. 

Areas Covered

·       What is meant by the term equality and diversity?

·       Consequences of inequality

·       Human rights

·       The Equality Act

·       Inclusive and exclusive models of society

·       Promoting inclusion

·       Creating fairer workplaces

Who Is It Aimed At? 

Highfield e-learning’s Short Course in Equality & Diversity is ideal for all levels of employee within a business and as part of the induction process for new employees.

The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Prerequisites

No prior knowledge needed.

Typical Duration

20 - 40 minutes.

How It Works

Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.

Learners are assessed at the end of the course by multiple-choice questions.

Certification

Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.

Contact details

Unit 5 Europa Way

Bracondale Business Park

Norwich

Norfolk

United Kingdom

NR1 2EN

 

Tel: +44(0) 1603 927050

24hr AP: +44(0) 7572 466938

E:    info@istq.co.uk

 

Alternatively, please use our contact form. 

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